Incidents, Audits, Risk & CAPA Management

Incidents, audit findings, risk assessments and the corrective actions that come out of them — all linked, so nothing gets lost between teams. You'll get pinged when something's overdue instead of finding out during the next audit.

Manage the full journey from reporting to verified resolution

Dexur connects incidents, near misses, audit findings, risk assessments, and corrective and preventive actions in one coordinated workflow. Teams document an issue, investigate its causes, assign the necessary work, and review whether the response produced the intended result — without re-entering information as it moves between steps.

Make reporting accessible. Employees can report incidents, observations, and near misses from a desktop or mobile device, with forms configured around different event types so users provide relevant descriptions, locations, photographs, and supporting evidence. Field submissions capture details close to the event, when they are still fresh.

Connect audits with corrective action. Record audit findings and keep each one linked to its source. Assign every action an owner and a due date, and track progress to closure. Reviewers see the original finding, the proposed response, and the evidence submitted for closure.

Focus first on significant risks. Consistent severity and likelihood criteria help teams prioritize incidents, findings, and hazards, giving a structured way to separate urgent issues from work that can follow a planned schedule.

Investigate causes, not just outcomes. Organize statements, photographs, documents, and investigation notes around the event, and link identified causes directly to corrective or preventive actions, so teams address weaknesses in processes and controls.

Verify that CAPA worked. Closing an action does not always mean the problem is solved. Effectiveness reviews give teams a defined step to assess the change, document the result, and decide whether further action is needed. Reminders and escalation rules keep important work visible throughout, so Dexur maintains a traceable record of what happened, what was changed, and whether the change held.

Incidents, Audits, Risk & CAPA Management overview

Open incidents18Illustrative metric

Audit findings24Illustrative metric

High risks9Illustrative metric

Open CAPA31Illustrative metric

Incident trendLast 6 months

CAPA status

Verified: 42

In progress: 23

Overdue: 8

Program performance

Register	Open items	Owner	Status
Incidents	18	Safety team	In review
Audit findings	24	Site leads	Action needed
Risk register	9 high	Risk owners	In review
Corrective actions	23	Operations	In progress
Preventive actions	8	EHS team	In progress

★ Capture the details that make investigations useful

📌 The Problem:

When reporting waits until the end of a shift, details are forgotten, photographs missed, and witness information harder to collect.

✅ How Dexur Helps:

Dexur supports mobile reporting for incidents, near misses, and observations, so employees can capture descriptions, locations, and photographs close to the event and give investigators more to work with.

★ Keep findings moving after the audit ends

📌 The Problem:

An audit identifies the issue, but follow-up scatters into emails and separate task lists; responsibility blurs and unresolved findings carry into the next audit.

✅ How Dexur Helps:

Dexur connects each finding to an owner, due date, and status, with reminders and escalation keeping delayed work visible and evidence attached to the original issue.

★ Address the highest risks before the easiest tasks

📌 The Problem:

A long action list encourages teams to close quick tasks while serious hazards remain open; completion counts alone do not show whether the important work is progressing.

✅ How Dexur Helps:

Dexur applies your severity and likelihood criteria, so teams can prioritize significant risks and track progress against the actions with the greatest potential consequence.

★ Stop treating repeat incidents as separate events

📌 The Problem:

Repeated incidents can each get an individual fix without anyone recognizing the shared weakness in equipment, procedures, or work practices.

✅ How Dexur Helps:

Dexur connects incident history, investigation findings, and corrective actions, so teams can examine recurring patterns and respond to the contributing factors across events.

★ Verify improvement before calling the work finished

📌 The Problem:

Installing a control or updating a procedure does not establish that the change works in everyday operations.

✅ How Dexur Helps:

Dexur tracks effectiveness reviews alongside corrective and preventive actions, so teams document follow-up observations, assess the change, and decide whether more work is required.